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Taken January 2005 from Buenos Aires (Aeropuerto Internacional Ezeiza/Ministro Pistarini) - EZE to Santiago de Chile (Aeropuerto Comodoro Arturo Merino Benitez) - SCL

Planes: A320-200 for both flights (CC-COD both)

Seats: with adjustable headrest, but the pitch is not very good (just below the required space to be truly comfortable).

Crew: OK. Not too bad, not too good.

Meals: In the morning flight a good breakfast was served, with a hot sandwich, coffee and other beverages. But in the return flight the dinner was not OK: the meat (with rice and vegetables) was undercooked.

In flight entertainment: a good magazine ("In") and short TV programs in the screens. Very good music channels.

Punctuality: the return flight left the gate with a 30 minutes delay (we have to wait for the plain which was coming from other destination; this is turning common in LAN).

Cabin: not the cleanest (the time to the clean up was tight) and some blankets were "recycled" from the previous flight.

Conclusion: just a couple more of flights with LAN, a good airline, but with increasing details to improve. MEM.