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Taken February 2005 from Fort Lauderdale, FL (Fort Lauderdale/Hollywood International Airport) - FLL to Toronto, ON (Lester B. Pearson International Airport) - YYZ

On Sunday February 13,05 I was on Flight 077 on Sky Service. My wife and I checked in and we were numbers 28 and 29 to check in. My seat designation was 29 A and B.

In order to make this flight on time we were disembarked at 8.30 from the cruise ship we were on. I had breakfast on the ship at 7.30.When we reached the departure gate at 11.15, (B6) we decided that we would purchase a sandwich on board the aircraft. After takeoff the cabin service began and when the food cart reached passengers near our seat we were told that they had run out of food.

I spoke to the service manager on board and I was told that there was nothing they could do for us. I was offered a cracker and a slice of cheese. I asked her if there was food on board for the crew. She told us there was, but she could not share any with us. I found her attitude to be very condescending. I told her that I had a heart condition and was not to supposed to go this great length of time without food. but she refused to offer us anything further.

The service manager told us that it was up to Conquest to decide how much food was placed on board any flight. I contacted Conquest and they told us that it was up to the catering department of Sky Service to decide how much food was placed on board. Obviously, I was getting a run around.

I cannot believe that this airline would not know ahead of time the number of passengers on board any given flight and have adequate food on board to service them. I am not a fan of airline food, but when something is offered there should be adequate amounts on board. Secondly, after indicating what my problem was, the service manager still refused to share something with me.

I'm sure they had enough Duty Free items to sell.

I believe this episode shows a blatant disregard for the well being of there passengers. This service manager could use a course in sensitivity training.