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Home > Iberia > 2005 > Review

Taken January 2005 from Sevilla (San Pablo) - SVQ to London, England (Heathrow Airport) - LHR

I found Iberia Airline to have a consistently rude, often aggressive, attitude towards customers. Staff seemed unprofessional, poorly trained and lazy. Their customer service representative became aggressive and began shouting at me. Totally unaccceptable treatment of customers. In future I will definitely avoid Iberia Airline.

Why other OneWorld airlines associate their name with this company is a puzzle.

Would you fly with this Airline again? No
Return Ticket? No
Ticket Class? Economy
International Flight? Yes
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 0
Flight on time marks (out of 10) 7
Comfort marks (out of 10) 6
Value marks (out of 10) 3
Date of Entry Thursday 10th of March, 2005
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