My seat would slowly come back to normal every time I reclined it. very annoying on a 16 hour flight. service was horrible, I heared the flight attendants swearing about passangers in the curtain room when they didn't think anyone could hear them. I heared one lady complain that the washroom was filthy (which it was) and the response she got was " well people should be cleaner and more careful" in a snobby tone. they were barely around when you needed something. my service light was on for 2 hours before I finally walked and got water for myself.