| |
| |
Home > Iberia > 2005 > ReviewTaken March 2005 from London, England (Heathrow Airport) - LHR to Barcelona (Aeropuerto Transoceanico de Barcelona) - BCNI found Iberia Airline to have a consistently rude, often aggressive, attitude towards customers. Staff seemed unprofessional, poorly trained and lazy. Their customer service representative became aggressive and began shouting at me. Totally unaccceptable treatment of customers. In future I will definitely avoid Iberia Airline. They even nearly lost my dog!!! | ||
| Would you fly with this Airline again? | No | |
| Return Ticket? | Yes | |
| Ticket Class? | Economy | |
| International Flight? | No | |
| Does the passenger take regular flights (with any airline)? | No | |
| Service marks (out of 10) | 1 | |
| Flight on time marks (out of 10) | 1 | |
| Comfort marks (out of 10) | 3 | |
| Value marks (out of 10) | 3 | |
| Date of Entry | Sunday 24th of April, 2005 | |
| Request deletion of this review | ||