Home > MyTravel Airways > 2005 > Review

Taken June 2005 from East Midlands (Derby) - EMA to Fuerteventura/Puerto del Rosario, Canary Islands - FUE

MyTravel pre-flight services were very helpful with arranging special assistance before the flight, but only once I had called several different 0870 numbers to be told each time "It's not my department".

Flight check-in outbound at EMA was very smooth and the same Servisair staff member boarded the flight. East Midlands Airport can now be a pain with regular bus rides due to no air bridges, but luckily we avoided this.

The A320 aircraft was clean, and in full MYT livery for a change! Cabin Crew were OK, not overly friendly, but not rude either. Outbound meal service was what I presumed to be their new catering, which basically looks like a cost cutting excerise! You are given a small cardboard box with orange juice cuplet, cold bread roll, butter, muffin, cutlery etc. Then another crew member follows round with the usual small hot meal container on its own, very strange set up. You get no more than you did before, but I think they like to give you the impression you are getting more!

Seat pitch is OK on the A320. In-flight entertainment wasn't that desirable with headsets at £2.50 to watch or listen to anything. The outbound flight get bit a tedious with the cabin crew constantly making announcements about selling this, that and the other. It almost smacked of desperation at one point. However, on the return journey, one crew member was feeling unwell (until it came to making her commission on duty free I noticed), so we hardly got any service on the way at all. In fact, they only offered one drinks service on a 4 hour flight on the way home, not great!

Return meal service was the same cardboard box throw away style service, but meal was Sausage & Mash with peas and a dreadful chocolate mousse that would give anyone a migraine as soon as look at it!

On arrival at EMA it was a total farce waiting for my mother's wheelchair to be found and in fact, what to do with my mother! The cabin crew didn't seem to have a clue and neither did the ground staff. In fact, they stood talking amongst themselves totally ignoring passengers disembarking. Again, not good!

On the plus side, both flights left on time and arrived early. However, not sure I'd fly with them again out of choice.