airline flights | cars | mobile phones | motorcycles
Carsurvey.org Logo
Horizontal Rule
add review | contact | members

Home > America West > Review

Taken January 2005 from Phoenix, AZ (Phoenix Sky Harbor International Airport) - PHX to Santa Barbara, CA (Santa Barbara Municipal Airport) - SBA

This airline has the worst customer service that I have ever expirenced. When I booked my ticket they bumped me to another flight and then tried to claim that I booked the wrong flight. I called the airline and dealt with one of the most rude customer service agents I have ever encountered. The only solution they could come up with was having me pay more money to switch my flight. I will never fly this airline again.


Would you fly with this Airline again? No
Return Ticket? Yes
Ticket Class? Coach
International Flight? No
Does the passenger take regular flights (with any airline)? No
Service marks (out of 10) 2
Flight on time marks (out of 10) 8
Comfort marks (out of 10) 6
Value marks (out of 10)
Date of Entry Thursday 10th of November, 2005
Request deletion of this review