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Home > Southwest > 2006 > Review

Taken 11 July 2006 from Burbank, CA (Burbank-Glendale-Pasadena Airport) - BUR to Oakland, CA (Metropolitan Oakland International Airport) - OAK

Now whenever I talk bout low-cost airlines being rubbish I can do so with some authority. So to get back from Burbank to Oakland (about an hours flight) I got an airline flight (Southwest Airlines) which is America's dominant low-cost airline. And now I've experienced one I have even more reason to avoid them in the future. Southwest are in many senses better than UK/European low-cost airlines in that you can check in on-line, use a self-service check in machine and you get a free drink and bag of peanuts on board. Even if there were only 12 in the bag (yes, I counted). Even with those 'benefits' it was a pretty unpleasant experience. Plus the lack of seat assignments means there's a grand scramble for boarding. Seating was acceptable - more legroom that easyJet/Ryanair, but less than BA short haul. Leather too, which is nice, even though it was a little worn. Boeing 737-700/300 fleet.


Would you fly with this Airline again? No
Return Ticket? No
Ticket Class? Economy
International Flight? No
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 6
Flight on time marks (out of 10) 8
Comfort marks (out of 10) 6
Value marks (out of 10) 7
Date of Entry Saturday 15th of July, 2006
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