I was very pleased with Korean Airlines, because they book you into a 4 - 5 star hotel at their expense if your connecting flight is an overnight connection. The service on the plane was excellent. The staff were available and did their best to help. I had very low expectations as the flight was very inexpensive and I didn't know what I was in for. No regrets flying with Korean Air. Just one thing... if you're into the planes that have individual TV sets, then beware that Korean Air still use a lot of older model planes which just have that one large projector screen... Didn't bother me at all, but I know not everyone feels the same about this.