Flying business class on Air India is a Joke.

Airport lounge in chicago is a big Joke.

Old oudated aircraft 747, the business class cabin over head compartments are so small that, only your laptop can fit and not your hand bags, and they(crew in business class) make you feel bad, very bad for carrying your hand bag with you, if it does not fit in over head bin.

Crew has lot of attitude and ego, seems like they are still in the imaginary world of glamorous air hostess job, and do not realize, that customer is more important than their ego.

Pilot is god on aircraft and he is pampered all the way, ignoring passengers. There is a continuous line of stewards serving pilots on air craft, after which passengers are served.

No audio/video service available, and when asked, the crew looks at you with an attitude like "cant you live without entertainment for 18 hours, whats the big deal"

Cheap wine and Champagne, never heard of Maxim champagne.

Cheap Haldiram smelly snacks

Very bad presentation of food.

If you want good service in business class, you have to show your utmost respect to crew, and make them feel that they are gods in air, else you are at their mercy.

Please save your tooth brush, until end of journey, ofcourse toothpaste too, as they do lot of accounting for all the tooth brushes handed over to passengers in business class.

Also when they crack jokes, please do not forget to laugh, else they feel like they are insulted.

Please tell them that food is good, infact very good, else they will feel very bad about it.

Dont forget to finish up your gulab jamoon (dessert) or Kheer they serve, else they will ask you 101 questions, whu u did not finish it( such an embarassing situation).

Also when you climb up the stairs, make sure that your shoe does not get caught in the loose end of the carpet, else you will have some broken bones, by the time you reach Bombay.

And if you have an astrologer on board, who has been upgraded for free from economy to Business class, forget about the service, as everyone is busy discussing their domestic issues and wonderful future they will have at 35000 feet.