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Home > Zoom > ReviewTaken 21 February 2008 from Toronto, ON (Lester B. Pearson International Airport) - YYZ to London, England (Gatwick Airport) - LGWUse extreme caution with this airline - not recommended. My flight out of Toronto was delayed by 13 hours due to a maintenance problem with the elderly aircraft. The scheduled flight would have got me to London in the daytime when I could get a train to my destination right away. Zomm's delay left me stranded at Gatwick airport at 2:00 am - hours before any trains were moving. I had to get a hotel at Gatwick at a cost of $200. Any savings I hoped for in booking Zoom were used to pay for the results of Zoom's maintenance problem. My efforts to get Zoom to take responsibility for this were met with silence. Use at own risk! | ||
| Would you fly with this Airline again? | No | |
| Return Ticket? | Yes | |
| Return Date? | 31 February 2008 | |
| Ticket Class? | Coach | |
| International Flight? | Yes | |
| Does the passenger take regular flights (with any airline)? | Yes | |
| Service marks (out of 10) | 0 | |
| Flight on time marks (out of 10) | 0 | |
| Comfort marks (out of 10) | 4 | |
| Value marks (out of 10) | 1 | |
| Date of Entry | Friday 14th of March, 2008 | |
| Request deletion of this review | ||