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Home > Virgin Blue > 2008 > Review

Taken 19 August 2008 from Gold Coast (Coolangatta), Queensland - OOL to Melbourne, Victoria (Tullamarine International Airport) - MEL

Flew one-way on DJ's 737-800 from Gold Coast to Sydney and then their 737-700 service to Melbourne. Was allocated exit rows on both sectors and the legroom is excellent. Check-in at OOL was uneventful. I have been flying with DJ for a number of years and have decided that many of their cabin crew are either losing interest with in regards to their presentation and customer service. I recall one crew member's skirt full of staines and her shoes were un-polished and worn away. Don't airlines have Line Supervisors any more?? I have also lost count of how many times crew members miss my row to be asked if I want to purchase a meal. Very strange. I really hope DJ are not becoming complacent with service, like a fellow competitor in this country. Despite this, I continue to clock up Velocity Points and will continue to use the airline.


Would you fly with this Airline again? Yes
Return Ticket? Yes
Return Date?19 August 2008
Ticket Class? Economy
International Flight? No
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 7
Flight on time marks (out of 10) 5
Comfort marks (out of 10) 9
Value marks (out of 10) 7
Date of Entry Tuesday 19th of August, 2008
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