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Home > Singapore > 2009 > Review

Taken 2 April 2009 from Hong Kong, Chek Lap Kok - HKG2 to Frankfurt (Rhein-Main) - FRA

The general consensus is that SQ are an over-priced airline, however from time to time they make some pretty good deals. Finally giving in to the financial crisis, SQ have responded by offering a HK$26000 biz fare from HKG to their European network. But with only 26 out of 40 seats occupied on the SIN-FRA leg it might be too little too late?

There's not much I haven't said before. In almost every aspect of their product and service SQ stands way above its competitors from seat comfort to inflight entertainment to catering. It was the presentation of the light meal ex SIN that particularly stood out as it was on a proper plate and could have come from a fine-dining restaurant, whereas many European airlines squash everything together into a casserole dish and it looks a bit 'microwave/ready-to-go'

KRISWORLD, the inflight entertainment is astonishing in its extensive selection of CDs and movies on demand. A 12 hour flight isn't nearly long enough to get thru even half of what you want to watch/listen to.

For fans of the flatbed style seat, SQ has resolved the problem of sliding down with one that has you flat but angled so that your feet are towards the window and your head towards the aisle. Beats the old Ultimo/SpaceBed seat hands down.

My only complaint was the lack of follow-up when I enquired about our late arrival into FRA as I had a connecting flight to catch. The Head Purser informed me ground staff would be waiting to bring me to the next gate. Upon disembarkation nobody was there to help and luckily my next gate was just 2 min walk away. OK ground staff probably said this to the Purser but he could have told me too...

Otherwise, really happy with this and looking forward to the return flight next week.


Would you fly with this Airline again? Yes
Return Ticket? Yes
Ticket Class? Business
International Flight? Yes
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 9
Flight on time marks (out of 10) 8
Comfort marks (out of 10) 10
Value marks (out of 10) 9
Date of Entry Tuesday 7th of April, 2009
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