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Home > Southwest > 2009 > Review

Taken 8 September 2009 from Burbank, CA (Burbank-Glendale-Pasadena Airport) - BUR to San Jose, CA (San Jose International Airport) - SJC

Another outstanding short flight on Southwest. Up and back same day. Both flights were operated with new Boeing 737-700s and the interiors were clean and in good condition. Both flights were on time. The FAs were cheerful and engaged in lively banter with the passengers. Ground staff boarded both flights efficiently and created no chaos whatsoever. Southwest's website was easy to use and their fare structure is easy to understand and fair to the customer.


Would you fly with this Airline again? Yes
Return Ticket? Yes
Return Date?8 September 2009
Ticket Class? Economy
International Flight? No
Does the passenger take regular flights (with any airline)? No
Service marks (out of 10) 10
Flight on time marks (out of 10) 10
Comfort marks (out of 10) 10
Value marks (out of 10) 10
Date of Entry Tuesday 8th of September, 2009
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