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Home > American > 2009 > Review

Taken 19 September 2009 from London, England (Heathrow Airport) - LHR to New York, NY (John F. Kennedy International Airport) - JFK

Flight left Heathrow on time and so arrived early in New York.

The new 'On Demand' entertainment system on American 777s is excellent with a good choice of films and TV shows.

The Cabin Crew all seemed very elderly, but were polite and efficient.

A very generous breakfast was provided and a nice pizza offered before landing.

Overall, at a time when airlines seem to be in a race to the bottom of the barrel in terms of service, I was very impressed with American.


Would you fly with this Airline again? Yes
Return Ticket? No
Ticket Class? Coach
International Flight? Yes
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 8
Flight on time marks (out of 10) 10
Comfort marks (out of 10) 8
Value marks (out of 10) 9
Date of Entry Sunday 27th of September, 2009
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