Flying Iberia is mormally a pleasure, providing you happen to fly on the modern Airbus fleet (not the old A-300). The old 727's and 747's are simply awful.

The crew are not as friendly and helpful as on British Airways or KLM flights. After the meal is served they seem to disappear...the cockpit staff normally never give any information at all to the passengers

Plan at least two hours transit time at Madrid Barajas airport, especially during morning and evening rush hour, due to delays.