I'm SouthAfrican and it is a pity our national airline does not believe in service excellence. Flying to Perth I had a seat in front of a big screen television which resulted in great legroom for me! The return flight however had me seated with slightly cramped legroom - I was in economy but still.

Food was not too bad both ways.

Service was adequate however both ways - most of the staff looked bored and were not very friendly at all - almost as if they did not like their job. Not very reassuring.

Coming back to Jhb flying over the middle of the Atlantic Ocean, a couple of passengers (guys) had too much to drink and were leaning on the emergency exit right on the handle! That is kinda dangerous I would think high up over the ocean! Yet not one crew member even once attempted to tell the offending passengers to please sit down. I certainly would not choose to fly again with an airline that did not seem to mind too much if I become sky road-kill over a major ocean.