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Home > Singapore > 2002 > Review

Taken November 2002 from Penang to Singapore

Some cabin crews were quite rude, as if they were having terrible day.

Seat was cramped and uncomfortable in its Airbus A310.

I was handed a hot towel with curry stains.

We were provided with a cold tuna sandwich for light meal, tasted awful.

Toilets were wet & badly maintained.

Cabin is old and I almost tripped over a torn carpet. Seats are in bad shape.

If Singapore Airlines wants to remain its title as one of the world's best airlines, I think they need to work harder than before. Cabin crews' service just lacked sincerity & human touch. SQ should learn a lot from MH, even though the latter is not doing as good as well as SQ financially, but MH service is the best so far.


Would you fly with this Airline again? No
Return Ticket? Yes
Ticket Class? Economy
International Flight? Yes
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 1
Flight on time marks (out of 10) 6
Comfort marks (out of 10) 0
Value marks (out of 10) 0
Date of Entry Wednesday 20th of November, 2002
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