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Home > Air India > 2002 > Review

Taken September 2002 from Delhi to London Heathrow

We were "denied access" at Delhi in the early hours of the morning as the flight was overbooked. We were not late for checking in and we had, the day before, re-confirmed our return flights. The treatment we received at Delhi airport was very poor and we were then put on a flight to Dubai, and then onto Heathrow. We arrived at Heathrow nearly 10 hours late and have not received any compensation. Apparantly Air India are not required to pay any compensation as the boarding was denied in India. If we had been denied boarding in London we would have been able to claim compensation.


Would you fly with this Airline again? No
Return Ticket? Yes
Ticket Class? Economy
International Flight? Yes
Does the passenger take regular flights (with any airline)? No
Service marks (out of 10) 0
Flight on time marks (out of 10) 0
Comfort marks (out of 10) 0
Value marks (out of 10) 0
Date of Entry Wednesday 5th of February, 2003
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