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Home > US Airways Express > Review

Taken January 2003 from New York LaGuardia to Raleigh/Durham

Flight was cancelled due to snow in NE USA. Was rerouted to Raleigh/Durham via Washington DC. The representative who took my name and baggage number did not know English very well.

Arrived in raleigh/Durham; my bag was lost, it turns out they never rerouted it. I called the US Airways lost luggage line over 30 times, was always on hold.

Overall, an unpleasant experience.

Would you fly with this Airline again? Don't Know
Return Ticket? Yes
Ticket Class? Economy
International Flight? No
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 4
Flight on time marks (out of 10) 0
Comfort marks (out of 10) 6
Value marks (out of 10) 4
Date of Entry Sunday 18th of May, 2003
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