airline flights | cars | mobile phones | motorcycles
Carsurvey.org Logo
Horizontal Rule
add review | contact | members

Home > Air New Zealand > 1998 > Review

Taken August 1998 from Hawaii to Raratonga

Yes, I have flown with Air New Zealand before from Europe to LA and across the transman. I have had many problems with the "attitude" of its flight attendants abroad the aircraft, no or little service and no williness to serve their customers. I think the whole airline really needs to focus more on their inflight service eg food, inflight entertainment, and their flight attendants attitude towards customer service.

I have seen the airline in the late 70's give great service with all the extra's, to now little more than wave to get you out the door.


Would you fly with this Airline again? Don't Know
Return Ticket? No
Ticket Class? Economy
International Flight? Yes
Does the passenger take regular flights (with any airline)? No
Service marks (out of 10) 5
Flight on time marks (out of 10) 7
Comfort marks (out of 10) 8
Value marks (out of 10) 6
Date of Entry Friday 20th of June, 2003
Request deletion of this review