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Home > SAS > 2003 > Review

Taken December 2003 from London, Heathrow - LHR to Stockholm, Arlanda - ARN

Flew business class on this evening flight from London Heathrow to Stockholm.

I have flown this route several times in both economy and business class and the cut-backs due to the financial problems are obvious. Still I have high regard for this airline as they have always given good service and I have never had any bad experiences with the cabin crew.

SAS used to have a choice of two meals in business class on this route, nowadays there is only one meal.

They also used to have a nice elegant menu for the passengers, now it is just a piece of paper, on some flights they do not even have a menu.

But the food is normally very tasty and adequate for the flight.

A welcome drink was served right after take-off with some snacks.

Then the hot meal with a nice selection of alcoholic and non-alcoholic drinks.

Afterwards coffee and avec. The coffee onboard SAS is excellent.

In economy class they used to serve a hot meal, this has been reduced to a cold meal served in plastic box.

Despite the cut-backs SAS still offers good service in both classes. They have a hassle-free check-in with self-service machines, an excellent selection of newspapers and friendly crew members onboard.


Would you fly with this Airline again? Yes
Return Ticket? Yes
Ticket Class? Business
International Flight? Yes
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 10
Flight on time marks (out of 10) 10
Comfort marks (out of 10) 9
Value marks (out of 10) 9
Date of Entry Sunday 15th of February, 2004
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