After lying to us on the departing flight, missing connections to be in Disney with a 2 year old, destroying my luggage, and canceling my flight back home due to no crew available, US Air put us in first class on the return flight. First class was worse than coach. No special treatment. Stewardess sat there with a magazine and then chatted with two single men about parties. US Air put us up in the Sheraton in Charlotte, NC, and that was a disaster. The sheraton was overbooked and the drains were plugged. No sympathy except from the airport shuttle driver that complained that US Air and the Sheraton are HORRIBLE to deal with. I missed out on Disneyland and my rental car which was the entire reason for the 3 day excursion. We lost everything we went for and ended up getting a call from US Air customer service that said... "we're sorry your families dream vacation was ruined by us and your stay at the Sheraton was not pleasant and that we destroyed your luggage" "We know how upset you must be so please accept these three $100.00 off your next booking coupons for your troubles" That was from Linda at their Customer Relations Deppartment. After explaining that there was no place I could go for the $100.00 dollars they offered, she told me she knew that, but my experiences did not warrant a full refund and damages. Take it or leave itshe said. I told her to keep it and I would get my justice.