![]() | |
Home > Lufthansa > 2003 > ReviewTaken September 2003 from Muenchen (Munich) - MUC to Wien (Vienna) - VIEFLIGHT: LH 3550 MUC - VIE. Dur: 1h05min, on time. It was an award flight, hence the good value mark. GROUND SERVICE: Check-in was efficient, no queues at check-in (it was early morning). The new Lufthansa Terminal 2 in Munich is really a great experience, a spacious main building and comfortable gate areas. AIRCRAFT: A320-200, modern, clean and well kept. Leather seats in all classes. COMFORT: The seats were comfortable, but the legroom was rather poor. However, the flight was only half full. CATERING: As usual they only offered a snack for this short flight, which is in my opinion acceptable. Anyway the sandwiches were fresh and tasteful. Cold drinks were only offered once, but they came a second time with coffee and tea (and had you another cold drink if asked for it, too). STAFF: Always helpful and polite, worked in a professional and efficient way, but I missed a smile here and there. CONCLUSION: No special service was provided, but satisfying for this short flight and you don't have to worry about the wings falling off... | ||
| Would you fly with this Airline again? | Don't Know | |
| Return Ticket? | No | |
| Ticket Class? | Economy | |
| International Flight? | Yes | |
| Does the passenger take regular flights (with any airline)? | Yes | |
| Service marks (out of 10) | 8 | |
| Flight on time marks (out of 10) | 10 | |
| Comfort marks (out of 10) | 7 | |
| Value marks (out of 10) | 10 | |
| Date of Entry | Monday 19th of April, 2004 | |
| Request deletion of this review | ||