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Home > Lufthansa > 2003 > Review

Taken September 2003 from Muenchen (Munich) - MUC to Wien (Vienna) - VIE

FLIGHT: LH 3550 MUC - VIE. Dur: 1h05min, on time.

It was an award flight, hence the good value mark.

GROUND SERVICE: Check-in was efficient, no queues at check-in (it was early morning).

The new Lufthansa Terminal 2 in Munich is really a great experience, a spacious main building and comfortable gate areas.

AIRCRAFT: A320-200, modern, clean and well kept. Leather seats in all classes.

COMFORT: The seats were comfortable, but the legroom was rather poor. However, the flight was only half full.

CATERING: As usual they only offered a snack for this short flight, which is in my opinion acceptable. Anyway the sandwiches were fresh and tasteful. Cold drinks were only offered once, but they came a second time with coffee and tea (and had you another cold drink if asked for it, too).

STAFF: Always helpful and polite, worked in a professional and efficient way, but I missed a smile here and there.

CONCLUSION: No special service was provided, but satisfying for this short flight and you don't have to worry about the wings falling off...


Would you fly with this Airline again? Don't Know
Return Ticket? No
Ticket Class? Economy
International Flight? Yes
Does the passenger take regular flights (with any airline)? Yes
Service marks (out of 10) 8
Flight on time marks (out of 10) 10
Comfort marks (out of 10) 7
Value marks (out of 10) 10
Date of Entry Monday 19th of April, 2004
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