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Home > KLM Cityhopper > Review

Taken May 2004 from Toulouse - TLS to Amsterdam, Schiphol - AMS

Some days before I had an uneventful flight AMS-TLS on a rather clean Fokker 70 (PH-KZA). On both flight crew were friendly, newspaper were available, we had engough drink, but food, a sandwich with egg, is poisonous and best avoided.

On the second flight, the crew was British (from air uk). Again it was an uneventful, and the plane a Fokker 100 (PH-KLE) wasn't as noisy as a 737.

But the interior of this plane bought new by KLM looked very old, yellow, dirty. All seats were torn, armrest were broken. The plastic window was also broken. No in-flight magazine was available on a majority of seats.

Temperature aboard the plane was high, and individual ventilation were falling apart and didn't worked. Seats were hard and uncomfortable.

A safety issue was a life vest that wasn't in its storage.

KLM has fallen very low those days, and it is a shame they have planes this uncomfortable.


Would you fly with this Airline again? Don't Know
Return Ticket? Yes
Ticket Class? Coach
International Flight? Yes
Does the passenger take regular flights (with any airline)? Don't Know
Service marks (out of 10) 8
Flight on time marks (out of 10) 5
Comfort marks (out of 10) 4
Value marks (out of 10)
Date of Entry Saturday 8th of May, 2004
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