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Taken August 2004 from Sao Paulo, Guarulhos - GRU to Buenos Aires, Ezeiza - EZE

Even though I was hoping to fly VARIG, the airline I had bought the ticket from, I was not very disappointed when I discovered I'd be flying TAM, due to the company good reputation. Actually, this would be my second flight with this airline, and since my first experience (from Sao Paulo to Goiania) had not been very memorable at all, I thought I could give it another go and get a second impression of it.

And it looks like TAM has improved its services over the past year, just like they're boasting on their adds.

After the quick check in at the VARIG desk, we boarded the new Airbus-320 jet and were soon provided with candies. The safety instructions are played on the TV system and they use something like a cartoon to give the message. Cool!

Flight entertainment was OK: documentaries, news, two mags and music, although they lacked of choices in this last topic. But the real low point, I discovered 2 days later, on my return flight, is that they air exactly the same programs inbound and outbound.

Friendly and professional flight attendants (OK, there's always one of them who seems to have got out of bed on the wrong side, but in general they were smiley and efficient).

I've seen more comfortable seats, but those didn't really do any harm to me (perhaps if it were a longer flight they would've, but 2 hours and a half weren't enough to give me a backache)

Not much leg room either, but anyway, who has?

The food was edible: since it was a 9:15 am flight, they served breakfast including bread, butter, ham, cheese and some sweet stuff I can't remember now. And silver cutlery (except for the knives, for obvious reasons).

Well, I can say it isn't the best airline I've flown with, but it's on the top list!