Similar Volkswagen Beetle reviews

2002
USA FlagCanada Flag

Beetle

My road hugging, snappy, snazzy, speedy, dream machine

464 words
USA FlagCanada Flag

Beetle

Sad - cause I really could have loved this car... get it together VW

359 words
USA FlagCanada Flag

Beetle Turbo Sport

A must have... We love our 2002 Beetle

316 words
USA FlagCanada Flag

Beetle

Unhappy customer

309 words
USA FlagCanada Flag

Beetle GLS

Beetle is fun, fast and unreliable

301 words
USA FlagCanada Flag

Beetle GLS

Don't buy it unless you want to smell like crayons!!!

301 words
USA FlagCanada Flag

Beetle

Great gas mileage and very fun to drive!

289 words
All Volkswagen Beetle reviews

2002 Volkswagen Beetle review from North America

"Unhappy customer"

What things have gone wrong with the car?

I have had the 2002 Beetle now for 5 years. I haven't experienced any problems until this past year. In late January, the airbag light came on. The manual said to take it to the dealership. I didn't do so until June. When I took it in they said that a switch in the driver side seat belt buckle needed to be fixed. I didn't have a problem with this because I use my seat belt every time I get into the car. In August, the airbag light came on again. A couple days after my the brake pad light came on. I, again, took into the dealership. I thought that the dealership may not have fixed the problem properly causing the airbag light to go on again. The dealership said that I the light came on this time because the passenger side airbag was defective and needed to be replaced. I called the number on the VW website and complained about having to pay for the airbag & labor due to the airbag never been deployed or tampered with. I argued that his was an assembly problem or a product defect. They told me that they couldn't do anything for me because my vehicle was out of warranty. I ended up talking to a supervisor and they offered to pay 100% for the airbag and I pay 100% for the labor. The airbag costs $300 and the labor costs $250.00. I am still aggravated that I still have to pay for the labor due to the airbag had never been tampered with.

General comments?

Other than the problems that I have recently experienced I don't have never had a problem with the car however the problems that I am now experiencing it disheartens me that the dealership and VW are not working with me to make me a happy customer.

2 comments

Recommended reviews

USA FlagCanada Flag

2002 - Beetle Turbo Sport 1.8

A must have... We love our 2002 Beetle

USA FlagCanada Flag

2002 - Beetle GLS turbo diesel

Beetle is fun, fast and unreliable

All 2002 Volkswagen Beetle reviews

Would you buy another car from this manufacturer? Don't Know
Model Year2002
First year of ownership2002
Most recent year of ownership2007
Engine and transmission Automatic
Performance marks  
Reliability marks  
Comfort marks  
Dealer Service marks  
Running Costs (higher is cheaper)  
Distance when acquired23 miles
Most recent distance37000 miles
Date of Entry 12th September, 2007

All Volkswagen Beetle reviews