2003 Hyundai Santa Fe LX review from North America
"Good car/bad service"
What things have gone wrong with the car?
Transfer case went out at 94,000. Otherwise I did most of maintenance myself and even got 80K miles out of the tires. I changed the spark plugs and plenum gasket. I did the oil changes, rotated tires on a 3000 mile basis and changed the brakes myself. It was a very easy operation. I did have it into the dealer to have the transmission and transfer case oils changed and the belt changed. Hyundai refused to honor the warranty because I could not produce service records. The warranty people told me that the records needed to be from a Hyundai dealer, but, I got them to back off of that it had to be a Hyundai dealer. They told me that owners don't really do the work that they say that they do. I was very dissapointed with Hyundai's response on the warranty. They told me that the transfer case leaked. They were the only ones that touched it.
General comments?
Otherwise the car has performed well and was comfortable. It was just very disappointing to get the poor response from Hyundai. If it were not for the local dealer and the warranty department, I would get a new one in a second.
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![]() ![]() | 2004 Hyundai Santa Fe - Happy Motoring |
![]() ![]() | I loved it until I hit 130,000 miles |
| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2003 |
| Most recent year of ownership | 2007 |
| Engine and transmission | 2.7 Automatic |
| Performance marks | 6/10 |
| Reliability marks | 7/10 |
| Comfort marks | 7/10 |
| Dealer Service marks | 1/10 |
| Running Costs (higher is cheaper) | 8/10 |
| Distance when acquired | 30 miles |
| Most recent distance | 94000 miles |
| Previous car | Mercury Sable |
| Date of Entry | 26th December, 2007 |



