1999 Dodge Durango SLT review from North America

At 25,000 miles. coolant leak, dealer charged warranty for water pump, timing cover gasket, thermostat housing gasket, this was of no cost to me. Dealer actually replaced o, ring at water pump. All the above work was done in less than (4) four hours. At the same time of the coolant leak I reported a transmission noise. Dealer claimed noise is normal.

At 35,500 miles. noise in front end, dealer charged warranty for lower control arm package, (2) two ball joints, this was of no cost to me. Dealer actually replaced (2) two lower ball joints. Dealer also did front wheel brake job, $300. cost to me. At the same time of this repair I again reported transmission noise. Dealer claimed noise is nommal, road tested car, NO PROBLEM FOUND.. Now at 50,000 miles. car dosn`t move noise in transmission has gone away!!!. Dealer offered to posibly replace transmission goodwill IF I can show that I serviced transmission (3) three times. I do not tow, race, plow, ect. Dealer dosn`t know whats wrong with transmission!. trans shop in town does?? how could this be?. Area reps don`t return calls. Service writers don`t follow customers orders,car went into the shop DEC.2 on, DEC.6 the car was still on the lift at which time I told the service writer to put the trans pan back on, oil in it, and put the car out side. DEC.7 the car was still on the lift!!.