2002 Volkswagen Polo 1.4 review from UK and Ireland
"Very poor indeed"
What things have gone wrong with the car?
We purchased this car purely for the legendary Volkswagen build quality and reliability.
Instead we got a car with serious engine management problems which now understand is a common problem with these new Polos.
Engine management and emissions warning lights have repeatedly come on and Volkswagen are seemingly unable to resolve the problem.
Volkswagen have released updated software for this problem, but many are suggesting that this is only a hack to stop the warning light from reporting the underlying problem anymore.
Apart from this, it is the build quality is very good, but the experiences that we have had would mean that we will not risk buying another Volkswagen.
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Recommended reviews
  | Build quality does not match VW image |
| Great to look at - but VERY unreliable |
| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | Manual |
| Performance marks | 4/10 |
| Reliability marks | 0/10 |
| Comfort marks | 5/10 |
| Dealer Service marks | 2/10 |
| Running Costs (higher is cheaper) | 5/10 |
| Distance when acquired | 0 miles |
| Most recent distance | 9000 miles |
| Previous car | Volkswagen Polo |
| Date of Entry | 12th January, 2003 |