1999 Ford Explorer XLT review from North America
"Costly used purchase"
What things have gone wrong with the car?
Air bag light came on one week after purchase. The dealer tried to charge over 500 dollars to replace. Turned out to a blown fuse that cost 2 dollars.
Heard loud rattling sound coming from front end on passenger and driver side about two weeks later. Turned out to be a recall that was not serviced properly. It was only serviced after I had to call Ford home office two times on the local dealership.
Three weeks later, a loud squealing sound was heard upon starting. Replaced serpentine belt at dealer- $62.
Two weeks later, loud squealing noise returns with a vengeance. Replaced idler and tensioner pulley that were on the verge of disintegration at a local repair shop. I don't see how the dealer missed it - $212.
Loud squealing noise return, turned out to be water pump. To be replaced by another reliable mechanic. Advised that once one component of the drive belt assembly goes, they all have to be replaced- $192.
General comments?
The SUV is a dream to drive. It is like riding on air.
The engine purrs when there is nothing wrong.
I have had the most horrible experience with the local dealer when it comes to proper diagnosis.
If you purchase used, it would be best to purchase an extended warranty.
I would advise becoming very good friends with a mechanic before purchasing.
No body problems.
Car is very pleasing aesthetically.
Recommended reviews
![]() ![]() | Should be an embarassment to Ford. Piece of junk |
![]() ![]() | I still like my Explorer |
| Would you buy another car from this manufacturer? | Yes |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 4.0 SOHC Automatic |
| Performance marks | 9/10 |
| Reliability marks | 5/10 |
| Comfort marks | 9/10 |
| Dealer Service marks | 1/10 |
| Running Costs (higher is cheaper) | 5/10 |
| Distance when acquired | 53000 miles |
| Most recent distance | 63000 miles |
| Previous car | Mazda Protege |
| Date of Entry | 7th May, 2003 |

