2000 Volkswagen GTI GLS review from North America
"A poorly engineered and assembled car"
What things have gone wrong with the car?
This car was purchased as a demonstrator from a Volkswagen dealer. Within the first months of ownership to just this week, I have had 23 incidents (including 3 roadside assistance and 3 tows to the dealer) for unscheduled maintenance performed by a Volkswagen dealer. The list of things that have gone and continue to go wrong with this car are the following:
Passenger and driver side window failure;
Interior courtesy light failure (twice)
Handle for access to rear seat broken
Passenger and driver side door poorly adjusted
Rear window washer and motor malfunction
Front wiper malfunction (replaced twice)
Cruise control malfunction
Driver side rear-view mirror heater malfunction
Second gear grinding
Passenger door handle trim coming apart
Car dead after one-week absence for vacation (3 times)
Rear brake disks and brake pads finished after 32000 km (front still OK)
Rough idling
Gas pump failure
The major problem: engine misfiring causing power failure (8 visits to the service department). For this last problem, every "ground wire" (I don't know what these are) was tightened. Ignition coil packs, ignition wires, spark plugs, sensors, relays, etc
General comments?
Volkswagen has serious quality control problems it needs to address if as it's directors state they are to compete with Mercedes and BMW. More importantly, failure to take responsibility for a lemon they produced is not conducive to the future purchase of a Volkswagen or Audi product from customers.
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| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2000 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.8 turbo Manual |
| Performance marks | 8/10 |
| Reliability marks | 1/10 |
| Comfort marks | 7/10 |
| Dealer Service marks | 5/10 |
| Running Costs (higher is cheaper) | 5/10 |
| Distance when acquired | 9500 kilometres |
| Most recent distance | 45000 kilometres |
| Previous car | Toyota Tercel |
| Date of Entry | 1st September, 2003 |



