2001 Volkswagen Jetta GLS review from North America
"Major disappointment"
What things have gone wrong with the car?
Rear Brakes replaced after only 18,000 miles.
Window gears replaced at 14,000 miles.
ABS/Brake light sensor repairs at 25,000 miles.
Transmission Fluid light sensor broken at 25,000.
ABS/Brake light problem still unresolved.
Interior handles showing excessive wear after only two years owning the car.
General comments?
I have been extremely disappointed with our 2001 Jetta. We purchased the car with high hopes after owning a Ford Explorer for 10 years. We expected the car to be "worry free" compared to the old Ford, but this has not been the case.
First problem was the window gears, which had to be completely replaced at 14,000 miles. The rear windows would drop into the door and not come up. VW said it was a manufacturing problem.
We spent $500.00 on brake work after driving the car less than 2-years. (Approx. 18,000 miles.)
Now we're hassling with an ABS problem. The ABS light comes on, as does the Brake light. The dealer first said it was a sensor problem and charged us $85 to fix. Within three days, the problem was back. (Did it ever go away?) The dealer now says the need a minimum of 3-5 hours just to find out what the problem is. They said they'd probably need the car for 3-5 days to then make a repair. At $85/hour labor alone, this could be VERY costly.
We're about 8 payments away from owning this car. What a shame. It's not at all worth hanging onto. We'll probably go back to Ford.
I would warn buyers to steer clear of VW Jettas.
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| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2001 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.8 T Automatic |
| Performance marks | 8/10 |
| Reliability marks | 3/10 |
| Comfort marks | 6/10 |
| Dealer Service marks | 4/10 |
| Running Costs (higher is cheaper) | 3/10 |
| Distance when acquired | 5000 miles |
| Most recent distance | 25000 miles |
| Previous car | Ford Explorer |
| Date of Entry | 9th September, 2003 |

