2002 Renault Scenic monaco review from UK and Ireland
"You will get more satisfaction fueling your barbecue with £50 notes"
What things have gone wrong with the car?
The radio did not work from new.
Water leaks into the car.
Alarm kept going off.
Central locking sometimes did not unlock.
Engine mount (top) failed twice resulting in air conditioning compressor hitting front subframe.
Made a grinding noise when reversing, going around corners.
Interior trim very flimsy bits had allready fell off when car was only a week old.
Drivers seat started to sag.
Automatic transmission was very reluctant to change up.
General comments?
We ordered the car new in Aug 2002 the top of the range " Monaco " with leather seats etc..
We had to wait 12 weeks for delivery and finaly got in October we had not got home from the dealer and the radio had stoped working
the next morning we found puddles of water on the seats and floor it had rained that night
we took the car back to the dealer and spoke to the salesman and he said " not my problem go and see the service dept! " anyway after a couple of weeks the radio was replaced they could not find the water leak and sugested drying up the water with towels!
By this time the car was nearly a month old the alarm and central locking was now playing up the dealer could not find the fault even though the problem occured in front of them.The problem with the engine mount was eventually found and the dealer replaced and all seemed fine for a couple of days.then the fault came back the dealer answer was it must be the driving conditions??? perhaps they are not designed for normal roads? by now the car was going back to the dealer about once a week.
The interior trim started to rattle the armrest came off while adjusting it and the dash shook when you put it in drive!
Generally the car was hopeless and the Renault dealer was pathetic
We bought this car as family transport with the thoughts of reliability and the peace of mind of a three year warranty, but This was the worst car / investment we have ever owned things got that bad we sold the car in Feb this year 2003.
A THREE YEAR Warranty MEANS NOTHING IF THE DEALER Won't ADMIT THAT THE FAULT EXISTS OR CANNOT FIX THE FAULT.
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| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.6 Automatic |
| Performance marks | 4/10 |
| Reliability marks | 5/10 |
| Comfort marks | 4/10 |
| Dealer Service marks | 0/10 |
| Running Costs (higher is cheaper) | 5/10 |
| Distance when acquired | 7 miles |
| Most recent distance | 3000 miles |
| Previous car | Ford Mondeo |
| Date of Entry | 22nd September, 2003 |