2003 Saturn ION 2 review from North America
"I'm not satisfied with the service department, but I like the size and performance of the car"
What things have gone wrong with the car?
The latch on the hood broke within the first 4 months that I owned the car. They fixed it with no problem and covered all the costs.
There is a problem with the steering wheel making a grinding noise. There is, apparently, a rubber ring around the bottom of the steering wheel that rubs against the steering column, making a really loud noise. I've taken it in 3 times and they still haven't fixed it. Every time I go there they tell me they're doing something different, but it never works. First, they "greased up the steering column shaft." This worked for about 2 weeks, and then the noise came back. Then they told me they "adjusted the steering column", which I later found out isn't even possible. Obviously, this didn't work. Finally they greased up the steering column with a "new" grease. Once again, it didn't work. I'm extremely annoyed with the situation and feel as though I'm going to just have to live with my new car making this obnoxious noise. I suppose I'll just keep the radio loud. I've also discovered through investigation of my own that the problem has been an issue with many people and could quite possibly be considered a defect in the car, according to one mechanic I spoke with.
It is extremely easy to stain the seats. Even water makes marks on the upholstery.
General comments?
It's a very peppy little car and I like the way it handles.
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![]() ![]() | Saturn ION 2 is a milk carton on wheels |
![]() ![]() | The 2004 Saturn Ion is stylish and affordable, yet odd and misleading |
| Would you buy another car from this manufacturer? | Don't Know |
| First year of ownership | 2003 |
| Most recent year of ownership | 2004 |
| Engine and transmission | Automatic |
| Performance marks | 7/10 |
| Reliability marks | 10/10 |
| Comfort marks | 8/10 |
| Dealer Service marks | 7/10 |
| Running Costs (higher is cheaper) | 8/10 |
| Distance when acquired | 4 miles |
| Most recent distance | 9000 miles |
| Date of Entry | 24th March, 2004 |

