2002 Peugeot 307 LX review from UK and Ireland
"Completely unacceptable quality and service"
What things have gone wrong with the car?
Recalled for ignition part.
Needed two new windscreens; very vulnerable to stone chips.
Oil leak from gearbox.
Indicator problems consequently needed new "COMMS2000" unit.
Airbag fault fixed by dealer.
Constantly blew brake light bulbs; very rarely did both brake light bulbs work together.
Carpet came away in passenger foot well.
External door trim fell off.
Car never tracked straight despite tracking being checked resulting in premature tyre wear.
Intermittent radio fault.
Carpet in driver's foot well dropped so that it would snag left foot when using the clutch.
General comments?
Brought the car following positive reviews in the motoring press shortly after release.
Initially generally happy with the car until numerous faults occurred very quickly seriously undermining my confidence in it.
The car was returned to the dealer on numerous occasions for the faults to be fixed under warranty. Service from dealer the worst I have ever encountered. They were completely indifferent to the problems. In particular the dealer rarely telephoned to advise when car was ready which on one occasion resulted in dealer having car overnight. No apologies whatsoever for faults and courtesy car never offered and when requested was advised one was not available. On one occasion dealer attempted to charge for labour time in diagnosing fault covered by warranty! Dealer service only improved marginally when I complained in the strongest terms.
In the end had absolutely no confidence in the car whatsoever and brought a Vauxhall Zafira which we are very happy with.
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| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 1.6 Manual |
| Performance marks | 6/10 |
| Reliability marks | 2/10 |
| Comfort marks | 6/10 |
| Dealer Service marks | 1/10 |
| Running Costs (higher is cheaper) | 5/10 |
| Distance when acquired | 3000 miles |
| Most recent distance | 12000 miles |
| Previous car | BMW 3 Series |
| Date of Entry | 4th May, 2004 |