2003 Toyota Sienna LX review from North America

After the winter of 2003/'04 there was rust appearing on the inside of the lower front door panels.

The rust was worse on the driver's door.

The rust showed up on the two door gaskets as well.

On my hands and knees I could see the rust on the door panels.

The paint is worn off the edge of one door sill completely.

Bare metal is showing on one door sill more than the other.

There are no sill covers, or protection for the door sills, except for a coat of paint on the door sills of the new vans.

This fact of bare metal showing is unacceptable for a Toyota under one year old.

I do not climb into the low built Sienna. I sit on the seat and then swing my feet over the door sill to enter the van completely.

A dealership did some work on the door panels; but, he did nothing with the door sills.

He applied a strip of vinyl tape across he problem areas, after repainting the inner door panels, I believe.

I am dissatisfied with the service on a newly - designed van that obviously has a problem with the front door panels.

I have had two previous Toyota Siennas with no problems.

The back of the van is too low to handle a trailer hitch well.

The trailer hitch 'clunks' into many driveway curbs - even with very slow driving.

Generally an excellent vehicle to drive.

Ann Bourne.