2003 Toyota Sienna XLE review from North America
"Great family car, but not a good tow vehicle"
What things have gone wrong with the car?
The driver's seat heater broke, fixed under warranty. Trailer hitch reduces ground clearance to unacceptable level (see general comments).
General comments?
The current model Sienna is spacious, reliable and performs well... certainly superior in all regards to the previous ('98-'03) design which was our last minivan. We have yet to drive it in snow, but the reports show it is pretty good, at least for a minivan, which are not good snow vehicles as a group due to their high center of gravity.
The only problem is the suitability of this car for towing. Due to the design (3rd row seats that fold into the body and a low stance), the tow bar (only 1 is available that I could find after much research, a class III HiddenHitch) sits very low allowing for only a few inches of clearance at the rear of the vehicle. We scrape bottom (the hitch) often and as a remedy I'm going to have the car raised which I'm sure will cost $$$. I spoke to the folks at HiddenHitch and they confirmed a) they could not allow for more ground clearance given the design of the car and b) they have received many complaints.
I have owned many Toyotas as well as other marques and I believe that by any measure - quality, value, low running costs, reliability, durability and availability of parts and service - Toyota cannot be beat!!
Recommended Reviews:
![]() ![]() | Overall, it's a amazing minivan -- faster and more maneuverable than most cars |
![]() ![]() | No regrets. Best vehicle I ever owned! |
All 2003 Toyota Sienna reviews
| Would you buy another car from this manufacturer? | Yes |
| Model Year | 2004 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 3.3 VVTi Automatic |
| Performance marks | 7/10 |
| Reliability marks | 8/10 |
| Comfort marks | 8/10 |
| Dealer Service marks | 6/10 |
| Running Costs (higher is cheaper) | 7/10 |
| Distance when acquired | 13000 miles |
| Most recent distance | 17000 miles |
| Previous car | Toyota Sienna |
| Date of Entry | 25th October, 2004 |

