1993 Dodge Caravan ES review from North America
"An undesirable vehicle"
What things have gone wrong with the car?
Paint - bird droppings removed paint. Dealer would not cover, after much aggrevation, Chrysler covered.
Transmission - transmission lost reverse gear. Determined to be mechanical, requiring trannie overhaul. Vehicle has 69K miles, and it is August. 7/70K expired in February. Dealer stated it would cover the parts locally, labor is $1,200. Contacted Daimler Chrysler because car has minimal miles and just missed and would they cover labor as customer service. Chrysler customer service stated they would cover parts. I requested a supervisor and was advised that they are "empowered to make a decision and they will not allow me to talk to a supervisor". I asked for the person's name. Advised that "first name is Tina and last name would not be given because of security reasons". DO NOT BUY A CHRYSLER PRODUCT.
General comments?
Chrysler has poor customer service, DO NOT BUY Daimler Chrysler products.
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| Would you buy another car from this manufacturer? | No |
| First year of ownership | 1993 |
| Most recent year of ownership | 2000 |
| Engine and transmission | 3.3 L Automatic |
| Performance marks | 3/10 |
| Reliability marks | 2/10 |
| Comfort marks | 7/10 |
| Dealer Service marks | 4/10 |
| Running Costs (higher is cheaper) | 3/10 |
| Distance when acquired | 0 miles |
| Most recent distance | 69000 miles |
| Previous car | Subaru GL Wagon |
| Date of Entry | 26th August, 2000 |