2002 Volkswagen Passat GLX review from North America
"Great performance and ride that compensates for repair aggravations caused by dealer"
What things have gone wrong with the car?
Daytime running lights have both gone out at one point - a common problem I see on lots of Passat's driving around - this is an obvious problem that VW should admit and fix or offer discounted replacements.
Thermo-coupler went bad - was replaced under warranty. Then a few months later, started having problems with the transmission slipping into low gear, but revving really high rpm's, especially from stops - took to dealer four times and got a new part each time having to do with electronic controls (transmission & electronic control units, etc) only to question mechanic enough to have him go back to thermo repair - wound up being a loose wire!! Fortunately, VW U.S. allowed dealer to extend warranty as it all started at 49,500 and was fixed by 52,000 and they covered it until fixed - lucky it happened before 50k.
- just took in for the 65k check (at a local shop) and one of the axle boots had broken open - wound up replacing one of the independent wheel axles. As with some other minor repairs, I got the standard response that hurts your wallet..."for most other cars, this wouldn't be so bad, but VW costs $xx more for this.." because I guess the parts are hand-made in Munich or something.
- VW dealer repair costs too high - I take it to a trusted local shop (CarX) who keeps it running fine, since then maybe coincidental, but need for repairs has been minimal.
General comments?
I've had a testy relationship with this car, but we're still together. I think the good has outweighed the bad.
- has had mechanical issues that overall haven't been big deals, but incompetent local dealer resulted in several xtra trips and aggravation.
- since staying away from dealer it has run much better, only one odd repair so relationship has improved as it has aged.
- I'm very pleased with the fit and finish, haven't had any radio problems like I see elsewhere, no coil problems - but mechanic said that happens a lot more on the GLS models than the GLX's.
+ It gives superb performance with great pickup at all speeds, nice stable ride even at 73,000 miles, just glides on the Xpressway, and comfort of seats (got a bad back) + heated are great. Co-workers still impressed by inside looks, has leather etc. So altogether make it worthwhile overall. I'm crossing my fingers - plan to keep it till it dies or comes back to kill me in the wallet. But I bought it off Ebay for a great deal so I feel like I'm getting solid value right now.
Recommended Reviews:
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![]() ![]() | I would never buy another Volkswagen again! |
All 2002 Volkswagen Passat reviews
| Would you buy another car from this manufacturer? | Yes |
| Model Year | 2002 |
| First year of ownership | 2003 |
| Most recent year of ownership | 2006 |
| Engine and transmission | Automatic |
| Performance marks | 10/10 |
| Reliability marks | 5/10 |
| Comfort marks | 10/10 |
| Dealer Service marks | 3/10 |
| Running Costs (higher is cheaper) | 5/10 |
| Distance when acquired | 25000 miles |
| Most recent distance | 73000 miles |
| Previous car | Dodge Stratus |
| Date of Entry | 9th February, 2006 |

