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2002
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2002 Volkswagen Passat S review from UK and Ireland

"It has proved comfortable, but costly and I am looking to change to something more reliable."

What things have gone wrong with the car?

I had to replace the battery at 20,000 miles as I had inadvertently left the heated wing mirrors on. There is no warning sound to remind you to switch them from the 'heat' position.

I had an ignition coil failure at 27,000 miles, resulting in misfiring and a flashing yellow light warning me that driving the car further could damage the catalytic converter. The misfiring was so bad that I could hardly drive the car anyway.

General comments?

Generally it is a comfortable car which I enjoy driving.

Long journeys are far easier in this car than in previous, smaller cars.

The cabin is a nice place to be, roomy, with an excellent climate control system. I have got used to the gloomy colour scheme, which is outweighed by the overall feel of quality.

The sound system isn't bad and I feel safe in the car.

The handling isn't very good, but its OK as long as you are careful.

The car is expensive to own, in a very high insurance group considering its cost when new, and with poor mpg and expensive parts. I had 2 wing mirror brackets replaced due to vandalism, costing me £140. This wasn't covered by my insurance as they insisted on a £200 excess for the Passat.

The failed ignition coil was cheap to replace as I'm in the AA, but I am now worried that more coils will fail. I have read that ignition coil failure is a problem on this engine. I asked the dealer about this when buying, but he assured me that the model had been updated, and the problem eliminated. However, this clearly is not the case.

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Would you buy another car from this manufacturer? Yes
First year of ownership2003
Most recent year of ownership2006
Engine and transmission 1.8T Manual
Performance marks 7/10
Reliability marks 5/10
Comfort marks 8/10
Dealer Service marks 10/10
Running Costs (higher is cheaper) 2/10
Distance when acquired2 miles
Most recent distance27200 miles
Previous carVolkswagen Polo
Date of Entry 2nd March, 2006

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