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2002
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2002 Volkswagen Passat SE review from UK and Ireland

"A crate at 70,000 miles, but great up until then"

What things have gone wrong with the car?

Was impeccably reliable until about 70,000 miles then the following in the last 14k (all out of warranty:

Clutch judder (common fault and nearly £800 to fix)

Have had to replace almost the entire front suspension due to knocks, creaks and clonks over bumps. Apparently, 70,000 miles is good going for front suspension on a Passat!! Nice to know these things when you're paying a big bill.

Water leaking into the car because of a blocked drain channel (design fault and common problem)

Alarm developed a mind of its own (common problem caused by the water getting into the car)

Inside edges of rear tyres scrubbing (worn bushes, another common problem)

Temperature gauge "quits" after about 20 minutes of running. Switching the ignition off and on again cures it. For another 20 minutes.

Pipe popped off the intercooler reducing boost to zero. This car can barely move its own weight when that happens. Oh, this is a common problem also.

General comments?

Great car in many ways. Classy, comfortable, lively, economical, refined and good looking (in my opinion)

Was the model of reliability for 70,000 miles. Didn't have to so much as replace a bulb. Sadly, once it got to 70,000 miles it was like it had been pre-programmed to self destruct.

Had I followed the "offical" VW dealer route for all of the above repairs, I would have spent over £2,000 on unscheduled repairs in the last year. By using independents, I managed to get it down to half that, but still appalling on a supposed quality product.

The disinterest and rudeness of VW dealers has to be experienced to be believed.

I want rid of it, but having just spent a grand on it, I want to get my money's worth. I still really like driving the car, but I don't trust it any more.

The least reliable and most expensive to maintain car I have ever owned, and I have owned two Alfasuds and a Rover SD1!

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Would you buy another car from this manufacturer? No
First year of ownership2002
Most recent year of ownership2006
Engine and transmission 1.9 turbo diesel (130PS) Manual
Performance marks 8/10
Reliability marks 3/10
Comfort marks 8/10
Dealer Service marks 1/10
Running Costs (higher is cheaper) 4/10
Distance when acquired1100 miles
Most recent distance84000 miles
Previous carPeugeot 406
Date of Entry 11th August, 2006

All Volkswagen Passat reviews