2002 Ford Explorer Eddie Bauer review from North America
"Disappointment from Ford"
What things have gone wrong with the car?
The transmission had to be rebuilt twice before I had 65k miles on it.
The Rear Air went out at about 50k miles.
The leather seats did not hold up.
The DVD system stopped working at 65k miles and is not covered by the extended warranty even though it was installed prior to us purchasing it.
The Automatic Dual Climate control makes a knocking sound from behind the dash. However, it will never do it for the dealer. It is extremely annoying.
Other smaller issues too numerous to mention.
Everything except the seats and DVD have been covered by the extended warranty. So that has been a good decision even though the purchase was a bad one overall.
General comments?
The car is fairly comfortable. I expected a smoother ride being that it has an independent rear suspension and has a longer wheel base than the previous Explorer body style. However, my 92 short wheel base F150 rides better and drives better than this Explorer.
I have always preferred Fords, but this one has turned me off of Ford.
Recommended reviews
  | A Explorer worth exploring |
| FORD :Found On Road Dead?? |
| Would you buy another car from this manufacturer? | No |
| Model Year | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2006 |
| Engine and transmission | V8 Automatic |
| Performance marks | 5/10 |
| Reliability marks | 4/10 |
| Comfort marks | 4/10 |
| Dealer Service marks | 5/10 |
| Running Costs (higher is cheaper) | 4/10 |
| Distance when acquired | 0 miles |
| Most recent distance | 67000 miles |
| Previous car | GMC Van |
| Date of Entry | 20th December, 2006 |