2004 Nissan Maxima SE review from North America
"Beautiful appearance, but completely unreliable vehicle"
What things have gone wrong with the car?
I have a 2004 Nissan Maxima SE with what you won't believe as a list of problems, but here goes:
1. 11 engine coils have been replaced, yes that is correct, 11 coils
2. 2 ground wires replaced after wearing through near the transmission.
3. Two headlight bulbs and the third just went out.
4. Replaced the front rotors twice on the front and the shimmy is back.
5. The serpentine belt was replaced twice.
6. The engine caught fire when coils 8 and 9 were placed, so Nissan replaced the entire engine after Nissan corporate technicians spent two weeks tearing down the engine. Five months later two more coils failed and the ground wire that was replaced 6 months before was worn though again (Obviously a bad ground point in the vehicle).
7. The tires (4) all had sidewall failures (cracks) and were replaced, then Nissan technicians blewout two tires when test driving the vehicle and replaced them both.
8. The right rear rim was scored by a tire changing machine which the dealer said was from a curb until I showed them the concentric cuts around the entire rim. They polished the rim and now it has dark marks where the cuts were.
9. The brake pads changed twice already.
10. The transmission was slipping and jerking going into first gear and was told the fluid which was replaced with the engine swap was dirty - they charged me $200 for a flush.
11. I got the car back, drove 100 feet from the dealer after the transmission flush, and the car would not move. Diagnosis, the transmission has failed completely and is being replaced. I should have the car back next week after Christmas (I have not had the car for a Christmas since I bought it).
The shift selector would not register in tiptronic mode when shifted over to that position - replaced the shorted out shifter.
12. The check engine light came on and they replaced the O2 sensor and some sort of emission control module.
13. I have over fifty repair orders and have been without the vehicle for more than 80 days total and am in a rental right now since last Sunday (12/17/06 and counting).
14. The sun roof would not close due to a plastic molding type strip that was replaced.
15. The left rear power window module is failing and needs replaced.
This sounds unbelievable, but is true.
General comments?
If and when the car runs correctly, it's fun to drive, although the turn radius is horrible. I have been without the vehicle so much, that sometimes I have to remind myself what car I actually drive.
The dealership has asked me to trade the vehicle several times calling it a "Piece of ****" Nissan would not honor any "goodwill fixes" that were submitted. I filed for Virginia Lemon Law and was told that since I had the car for more than 18 months it was not eligible, although the repairs were started well before the warranty period and 18 months of original in service date had occured.
My brother owns a 2004 Nissan 350Z which finally got its Service Bulletin to replace the front tires that wearout at 7500 miles.
Nissan customer service has been horrible and service technicians seem to be guessing how to diagnose and repair problems. There's no worse feeling than getting into your car and everytime you hit a bump in the road fearing that your car is breaking down again.
I have no confidence in the vehicle or Corporate Nissans desire to support the service after the sale. I am a one-time Nissan owner.
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| Would you buy another car from this manufacturer? | No |
| Model Year | 2004 |
| First year of ownership | 2004 |
| Most recent year of ownership | 2006 |
| Engine and transmission | 3.5L Semi-Automatic |
| Performance marks | 3/10 |
| Reliability marks | 0/10 |
| Comfort marks | 4/10 |
| Dealer Service marks | 3/10 |
| Running Costs (higher is cheaper) | 0/10 |
| Distance when acquired | 24000 miles |
| Most recent distance | 79500 miles |
| Previous car | Honda Civic |
| Date of Entry | 22nd December, 2006 |



