2000 Lexus LX470 LX review from North America
"Unreliable"
What things have gone wrong with the car?
The car stereo - Nakamechi- is a piece of junk. I love this car, but the problems with this stereo have soured me on this car brand and associated warranty service policies permanently. I paid $32,000 for this "used auto", and purchased an extended warranty from the LEXUS dealership. The entire service department has turned out to be a bunch of "uppity snobs". Once they have your money--forget it, they've got you; and customer satisfaction means nothing to them. Instead of replacing the unit, which started acting up @39,500 under the original manufacturer's warranty. Now, they offered to sell another "rebuilt" model from the dealership to resolve the problem (like they were doing me a favor). Why on earth would I want to buy a replica of a product with which I have had so much trouble?
I can go to Best Buy and purchase a more reliable product and have better customer service.
General comments?
Do not buy a car from Lexus unless you enjoy throwing away money. The customer service from the dealership stinks. LEXUS Regional Office is of no help either, so don't count on the manufacturer to be any better.
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| Would you buy another car from this manufacturer? | No |
| First year of ownership | 2003 |
| Most recent year of ownership | 2007 |
| Engine and transmission | Automatic |
| Performance marks | 1/10 |
| Reliability marks | 1/10 |
| Comfort marks | 10/10 |
| Dealer Service marks | 1/10 |
| Running Costs (higher is cheaper) | 3/10 |
| Distance when acquired | 39000 miles |
| Most recent distance | 90000 miles |
| Previous car | Honda Honda |
| Date of Entry | 8th February, 2007 |



