2002 Buick Rendezvous CXL review from North America

Before the car was 5 years old, and with less than 44,000 miles on it:

It has had the gas tank replaced.

Both front window regulators replaced.

The body control module replaced.

For a total of about $1,700.00.

Then it started leaking coolant, and the temperature gauge was all over the place, and we were told it was coming from the block.

Last week we got a letter from Buick saying that they would reimburse us for the gas tank.

I wrote to Buick at Buick Customer Service PO Box 33170 Detroit, MI 48232 on 1-12-08. I got a message on our home phone about my letter on 1-22-08 and a case #.

1-866-790-5700 x42431 or 42773 This is in Argentina so brace yourself. Seems the point is to wear you down. I had 10 conversations from 1-23-08 to 2-6-08.

Once "Buick Argentina" had my Vin # & called the dealer where the work was done, they found out I had traded it in on 1-21-08 and they were done and said there was nothing to be done for me - per the local Field Manager who told that to the rep in Argentina. Seems Buick doesn't care about satisfied customers or quality American cars.

We lost $ by trading it in rather than selling it to a private party, but that would have been unfair to the new buyer. There were things Buick could have done to make me not bad mouth Buick's so badly, but they chose not to do anything.