2002 Chevrolet Impala review from North America
"Poor reliability"
What things have gone wrong with the car?
Assembly quality is good for a domestic, but the electrical system is possessed. I've had two power window motors fail, dash lights flicker, power door locks have failed three times. The radio has been replaced.
I've also had mechanical problems. The "reliable" 3.8 liter V6 loves to leak oil at only 14,500 miles from around the valve covers. I lose 1 quart every 1000 miles and Chevy says "It's within a tolerable amount."
I've also had to replace a water pump at 5500 miles and the rotors are warped- which to the dealer's credit they said this was common and will replace. The alternator went at 11,700 miles.
General comments?
I had driven Toyota for a while and decided to go domestic for a change thanks to the 0% financing. This car has been a nightmare and I've had a lot of problems I think are unreasonable at this level of use. The car I traded in on this one was a 1993 Camry. I had 117,000 miles on it when I traded it in and had it in the shop ONCE for a repair other than scheduled maintenance. That repair was a new starter at 108,000 miles.
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| 2001 - Impala base model 3.4 V6 I love this car!!! Chevy did a good job |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2003 |
| Engine and transmission | 3.8 liter V6 Automatic |
| Performance marks | 8 / 10 |
| Reliability marks | 1 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 4 / 10 |
| Running Costs (higher is cheaper) | 1 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 0 miles |
| Most recent distance | 14500 miles |
| Previous car | Toyota Camry |
| Date of Entry | 26th February, 2003 |