2002 Chevrolet Silverado HD2500 review from North America
"Built like a rock and chevy tough, but should read starts like a diesel and sounds like a weasel"
What things have gone wrong with the car?
A constant cold weather "knock" in the engine that lasts about 30 seconds sometimes longer. This has been addressed by the dealer on 4 different occassions and their remedy was to extend the warranty on the motor to 100,000 miles. They also stated that this is a known condition and the factory is aware of this, but has no solution other than "live with it." I have spoke to at least 10 other owners of the same vehicle and all have this problem. I use this vehicle to tow a fifth wheel which is well within the threshold of the towable weight limit as dictated by Chevrolet.
I have also had to have the entire exhust system replaced due to a constant rattle that still occurs so I just turn up the stereo to remedy this.
General comments?
After taking the vehicle to the dealer several times (and this is a widely high volume dealer that owns 14 dealerships in the mid-west) I have yet to be able to have a part replaced the same day that I have taken the vehicle to be worked on. I also have had an appointment for each visit. The dealer has always explained to me that the part had to be ordered.
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| Excellent, Reliable, and Affordable Pre-Owned Truck |
| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Most recent year of ownership | 2004 |
| Engine and transmission | 6.0L Automatic |
| Performance marks | 6 / 10 |
| Reliability marks | 6 / 10 |
| Comfort marks | 7 / 10 |
| Dealer Service marks | 4 / 10 |
| Running Costs (higher is cheaper) | 3 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 700 miles |
| Most recent distance | 41000 miles |
| Previous car | Chevrolet Silverado |
| Date of Entry | 3rd October, 2004 |