2002 Chevrolet Suburban Z71 review from North America
"Poor Design - Will buy Honda or Toyota"
What things have gone wrong with the car?
Connector for trailer electrical had no right side lights. Harness was bad.
Pulled to one side pretty severely.
Trouble with transmission on hills, upshifts/downshifts rapidly - can't stay in one gear. Still this way.
Switch for dashboard dimmer gets so hot that you can get burned when touching it. Still this way.
Side mirrors and rear window defrost/defogger does not produce any noticeable results. Dealer says it is fine, my windows and mirrors are clouded on cold days and I cannot see.
These were the things wrong when received new.
First two repaired by dealer, transmission and other things still a problem.
General comments?
The AM/FM CD stereo has shortcomings. There should be a separate clock and indicator for track number and station. In cannot be selected as to which is the default (my previous suburban allowed me to select). Radio constantly switches back to clock and you have to take your hands off the wheel to see track or station. Really bad design, would replace the radio with a more feature rich unit.
Seat controls cannot be used comfortably when in the car with doors closed. You have to open the drivers door to move the drivers seat forward or back, up or down, and especially to move the backrest. Really poor design.
When new it squeaked and rattled a lot, seems to have settled down and is quieter.
Although it has On-Star with the ability to track the vehicle the driver has no access to any information from the on board GPS. Really a shame that it does not have a display with GPS info.
I carry a GPS separately.
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| Would you buy another car from this manufacturer? | No |
| Model year | 2002 |
| Year of manufacture | 2002 |
| First year of ownership | 2002 |
| Engine and transmission | 5.3 Liter Automatic |
| Performance marks | 10 / 10 |
| Reliability marks | 10 / 10 |
| Comfort marks | 9 / 10 |
| Dealer Service marks | 4 / 10 |
| Running Costs (higher is cheaper) | 4 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 4 miles |
| Most recent distance | 65000 miles |
| Previous car | Chevrolet Suburban |
| Date of Entry | 29th August, 2006 |