2001 Chevrolet Tracker ZR2 review from North America
"Don't buy a GM -- lousy customer service"
What things have gone wrong with the car?
Air conditioning.
Crack in the odometer plastic.
General comments?
Overall, we're very happy with the car -- it's General Motors customer service and failure to stand behind their warranty that we have a problem with.
At 20,000 miles or so, the air conditioning stopped blowing cold air. Even though the car has a 3 year 36,000 mile warranty, they said that certain repairs aren't covered beyond 12,000. It doesn't say this anywhere in the warranty exclusions. Basically, GM pulled it out of the air.
The repair only cost us about $92, but it's a matter of principle.
We've been going back and forth with their so-called customer service. The best we've gotten is about a half dozen unreturned calls and three form letters.
Do yourself a favor: Stay away from GM products. If they wouldn't back their warranty on a $92 repair, imagine if something big had gone wrong?
Try a Kia Sportage or Hyundai Santa Fe. They warranty their product to 100,000 miles and actually stand behind it.
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| 2001 - Tracker Base 2dr Convertible 2.0L 4 cylinder Good car, especially for teenagers -- no speeding tickets in this thing! |
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| I really love my little MUV (mini utility vehicle) |
| Would you buy another car from this manufacturer? | No |
| Year of manufacture | 2001 |
| First year of ownership | 2001 |
| Most recent year of ownership | 2002 |
| Engine and transmission | V6 Automatic |
| Performance marks | 9 / 10 |
| Reliability marks | 10 / 10 |
| Comfort marks | 8 / 10 |
| Dealer Service marks | 0 / 10 |
| Running Costs (higher is cheaper) | 8 / 10 |
| Overall marks (average of all marks) | |
| Distance when acquired | 9000 miles |
| Most recent distance | 33000 miles |
| Previous car | Saturn SL |
| Date of Entry | 3rd November, 2002 |